Single Sign-On (SSO)

Set up SSO to secure access to the ComplyCube Web Portal for your KYC and identity verification teams.

Overview

ComplyCube allows you to add team members and govern access to our ComplyCube Web Portal by easily integrating with your chosen Identity Provider (IdP) via SAML.

This integration ensures your team members benefit from a single sign-on (SSO) experience. It allows them to access ComplyCube using the same credentials and sign-in interface as your other service providers, enabling a secure and cohesive user experience.

Using SSO, your team members will be redirected to your IdP for authentication and authorization. Upon successful access verification, they will be seamlessly redirected back to ComplyCube.

When SSO is enabled, the standard ComplyCube sign-in flow will be disabled for all team members except the Account Owner. This safeguard ensures that, if the identity provider (IdP) becomes unavailable, the Account Owner can still access the Portal and deactivate SSO, restoring direct sign-in access for the rest of the team.

This service is available through our Enterprise Plan. Get in touch with your Account Manager or contact us to enable it.

Just-in-Time (JIT) provisioning

ComplyCube supports JIT provisioning, allowing accounts for new team members to be created automatically at first sign-in. By default, all new members are assigned the 'Analyst' role. The ComplyCube Account Owner or Administrators can later adjust this role through the team members settings page.

Should the number of allocated seats for an account be fully utilized, ComplyCube will stop provisioning new accounts. In such instances, your team member will get a message prompting them to contact their Account Owner.

User roles with SSO

User roles and permissions can be set via the team members settings page through the Portal.

Removing accounts

Removing a team member from the IdP will prevent them from being able to sign in to ComplyCube. However, it will not remove their account from ComplyCube. Accounts must be removed from the ComplyCube team members settings page.

Requirements for SSO

• Your IdP must support the SAML 2.0 standard.
• Your IdP must support SHA256 for signatures.
• You must have administrative permission on the IdP.
• You must be an Account Owner or Administrator on ComplyCube.