Mobile SDK error codes
Upon encountering an error, the Mobile SDK will throw ComplyCubeErrorCode
error. The possible types of errors are listed below:
BiometricStageCount
The configuration provided contains duplicate Selfie photo or Selfie videostages.
Cancelled
User has cancelled the flow and exited the SDK (returned to the onCancelled
callback handler)
Connectivity
A Network error has occured.
DocumentMandatory
A Document stage is mandatory with the currently configured stages.
ExpiredToken
The token used to initialize the SDK has expired. Create a new SDK token and restart the flow.
FlowError
An unrecoverable error occurred during the flow.
InvalidCountryCode
An invalid country code is provided.
JailBroken
The SDK cannot be launched on this device as it has been compromised.
NoDiskAccess
The user has declined disk access permission.
NoDocumentTypes
A Document stage has been initialized without setting document types.
NoResult
No Result is given to the callback when returning back to your up. If this keeps occuring, let us know about it.
NoUserConsent
The user has not given consent to using the SDK.
NotAuthorized
The SDK has attempted a request to an endpoint you are not authorized to use.
Unknown
An unexpected error has occurred. If this keeps occurring, let us know about it.
UnsupportedCountryTypeCombination
An unsupported country code is provided for a specific document type.
UnsupportedDocumentType
An unsupported document is provided.
UploadError
An error occurred during the upload document or selfie upload process.
UploadRequireGuidance
If useLiveCaptureOnly
is set to false
, enabling the guidance feature is required. This can be done by setting isGuidanceEnabled
to true
.
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