Docs
API referenceComplianceSupportHomeLog inSign up
  • Introduction
  • Guides
    • API Quick Guide
      • Perform AML Screening
      • Perform Document Check
      • Perform Identity Check
      • Perform Proof of Address Check
      • Perform Multi-Bureau Check
    • Web Portal Quick Guide
      • Perform AML Screening
      • Perform Document Check
      • Perform Multi-Bureau Check
      • Send verification link to client
    • Web SDK Guide
      • Web SDK integration guide
      • Web SDK customizations
    • Mobile SDK Guide
      • Mobile SDK integration guide
      • Mobile SDK stages
      • Mobile SDK tracked events
      • Mobile SDK error codes
    • Hosted Solution Guide
      • Integration guide
    • Postman Guide
    • Webhooks Guide
    • Integration Checklist
  • Check Types
    • AML Screening Check
      • Lists coverage
    • Document Check
      • ID coverage
      • RFID authentication
      • Redaction
      • Expected sides per type
    • Identity Check
    • Enhanced Identity Check
    • Proof of Address Check
    • Multi-Bureau Check
      • Service coverage
    • Face Authentication Check
    • Age Estimation Check
    • Automation
  • Other Services
    • AML Risk Profile
    • Bulk Processing
    • Autofill
    • Company Search
    • Address Search
    • Custom Lists
    • Advanced Case Management
  • Access Management
    • Teams and User Roles
    • Single Sign On (SSO)
      • SSO with Okta
      • SSO with Microsoft Entra ID
  • Useful Resources
    • Testing Data
  • API Reference
Powered by GitBook
On this page
  • About service
  • User groups

Was this helpful?

  1. Other Services

Advanced Case Management

Incorporate granular controls, tasks, and lifecycle stages into your cases.

PreviousCustom ListsNextTeams and User Roles

Last updated 1 year ago

Was this helpful?

About service

Our fully-integrated and centralized Advanced Case Management service helps you streamline and scale your KYC operations. It enables you to create custom tasks, automatic case triggers, user groups for state transitions, and trace actions through our all-encompassing audit trail facility.

This service is only available through our Enterprise Plan. To learn more, please get in touch with your Account Manager.

User groups

To complement our capability, our Advanced Case Management service incorporates User Groups to help manage cases in a controlled manner. User Groups would align with your internal team structures and can be used to restrict the state-transition of tasks within a case.

user roles and permissions
Advanced Case Management
User Groups