Policies
Apply global regulatory and industry policies directly in your workflows to ensure consistent, rule-based decisioning.
About service
Policies allow you to apply regulatory, industry, and internal compliance requirements directly within a workflow. Each policy acts as a set of rules that is automatically evaluated as customers complete their verification journey, ensuring that every case is assessed consistently and in line with your obligations.
ComplyCube supports hundreds of policies from across the globe, covering major jurisdictions and industry frameworks. This lets you enforce both global standards and local requirements, such as:
UK Home Office Right to Rent checks to validate a tenant’s eligibility to rent property.
Financial Action Task Force (FATF) AML and CFT guidelines for combating money laundering and terrorist financing worldwide.
U.S. Financial Crimes Enforcement Network (FinCEN) rules for identifying and monitoring beneficial owners.
Monetary Authority of Singapore (MAS) AML/KYC requirements for financial institutions operating in Singapore.
European Securities and Markets Authority (ESMA) MiFID II suitability assessments for investment and financial advice.
Dubai Financial Services Authority (DFSA) AML/CFT rules for regulated entities in the UAE.
Australian Transaction Reports and Analysis Centre (AUSTRAC) KYC and AML obligations for reporting entities in Australia.
Hong Kong Monetary Authority (HKMA) customer due diligence standards for banks and financial institutions in Hong Kong.
In addition to these industry and regulatory standards, you can design custom policies to reflect your internal compliance framework.
This provides policy assurance by ensuring each customer verification journey undergoes policy evaluation against defined requirements, strengthening the evidence available to regulators, industry bodies, and auditors as part of your broader compliance documentation and framework.
Results can be reviewed in the Portal, retrieved via the API, or delivered through webhooks to support real-time decisioning.
How it works
Policies are attached to workflow templates, and not all templates will include them.
When a customer completes a workflow session, all captured data and verification checks automatically undergo policy evaluation against the policies assigned to that template. Results are generated in real time, providing policy assurance by indicating whether the session meets required standards or requires further review.
This delivers consistent, repeatable policy enforcement across all verification journeys, reducing manual interpretation and creating a clear, defensible audit trail for compliance teams.
