# Proof of Address Check

### Proof of Address Check Overview

Proof of Address (PoA) Check is a **document-based address verification** service for **KYC** and customer onboarding.

It uses ComplyCube’s OCR and decision engine to extract address details from PoA documents. It then verifies the extracted data against customer-provided information and geolocation signals.

#### Supported proof of address documents

This service supports the following PoA document types:

* Bank statements
* Utility bills
* Driving licenses
* Tax documents

{% hint style="info" %}
We recommend running this type of check through our [Hosted Solution](/documentation/sdks/web-integrations/hosted-solution-quick-guide.md), [Web SDK](/documentation/sdks/web-integrations/web-sdk-quick-guide.md), or native [Mobile SDKs](/documentation/quick-guides/mobile-sdk-guide.md). This enables ComplyCube to perform additional analysis on the submitted proof of address document.
{% endhint %}

{% hint style="info" %}
[Learn about the Proof of Address Checks API.](/documentation/api-reference/check-types/proof-of-address-check.md)
{% endhint %}

### Common use cases

Proof of Address Checks are typically used for:

* **Document-based address verification**: Verify a customer’s residential address using proof of address documents (for example, a utility bill or bank statement).
* **KYC onboarding and CDD**: Collect and validate address evidence to support customer due diligence (CDD) requirements.
* **Fraud risk reduction**: Detect mismatches between submitted and extracted address data, suspicious document recency, or anomalous geolocation signals.
* **Audit-ready proof of address evidence**: Capture extracted address details and document metadata to support compliance reviews.

### How the check works

1. The customer uploads a proof of address document (for example, a utility bill).
2. ComplyCube extracts address and document metadata using OCR.
3. The check validates the extracted address against customer-provided details.
4. The check evaluates geolocation signals (for example, IP proximity) to support the decision.

### Analysis performed

The PoA Check extracts and validates a customer’s address details from PoA documents.

The diagram below outlines the key analysis categories.

***

![Proof of Address Check Overview](/files/-MkloaHcLlvwcB9ilZB3)

***

**Detailed verification checks**

<table><thead><tr><th width="204.53515625">Analysis</th><th>Verifications Performed</th></tr></thead><tbody><tr><td><strong>Content Analysis</strong></td><td>Checks the issue date of the PoA document to confirm it is recent and valid.</td></tr><tr><td><strong>Geolocation Analysis</strong></td><td>Validates IP address details and proximity against the extracted address.</td></tr><tr><td><strong>Client Validation</strong></td><td>Ensures the customer’s submitted details align with the information extracted from the PoA document.</td></tr></tbody></table>

### Sample result

The example below shows a representative Proof of Address Check result for address extraction, validation, and geolocation outcomes.

Use it to see how extracted address details, supporting signals, and verification findings may appear in a Proof of Address Check report.

<figure><img src="/files/Mq4N0NNa6xI8h6iXAI7e" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
This example is illustrative. Exact fields, values, and layout may vary by workflow, configuration, and result.
{% endhint %}

### Check duration

A PoA Check takes an average of **10 seconds** to complete.

### Frequently asked questions

<details>

<summary>Why is proof of address required for KYC?</summary>

Proof of address helps confirm that a customer lives at the address they provided.

It supports **KYC**, **CDD**, and fraud controls by adding address evidence to the verification process.

</details>

<details>

<summary>Can I verify an address using a utility bill or bank statement?</summary>

Yes.

Proof of Address Check is designed to verify customer addresses from common **PoA documents** such as utility bills and bank statements.

</details>

<details>

<summary>Does the proof of address document need to be recent?</summary>

Yes.

The check reviews the document’s **issue date** to confirm that it is recent enough for address verification.

The document age threshold is **configurable**, so you can define how old a proof of address document can be before it is flagged.

</details>

<details>

<summary>What is the difference between Proof of Address Check and Multi-Bureau Check?</summary>

Proof of Address Check verifies address evidence from a **document** uploaded by the customer.

[Multi-Bureau Check](/documentation/product-guides/identity-verification/multi-bureau-check.md) verifies identity and address details against **authoritative data sources**.

</details>

<details>

<summary>Which checks are commonly combined with Proof of Address Check in KYC?</summary>

Proof of Address Check is often combined with [Document Check](/documentation/product-guides/identity-verification/document-check.md), [Identity Check](/documentation/product-guides/biometric-and-liveness-verification/identity-check.md), [Multi-Bureau Check](/documentation/product-guides/identity-verification/multi-bureau-check.md), and [AML Screening Check](/documentation/product-guides/watchlist-pep-and-adverse-media/aml-screening-check.md).

</details>

### Related checks

You’ll typically run Proof of Address Check alongside:

* [Document Check](/documentation/product-guides/identity-verification/document-check.md) for ID document verification.
* [Identity Check](/documentation/product-guides/biometric-and-liveness-verification/identity-check.md) for liveness and selfie verification.
* [Multi-Bureau Check](/documentation/product-guides/identity-verification/multi-bureau-check.md) for database-based identity and address verification.
* [AML Screening Check](/documentation/product-guides/watchlist-pep-and-adverse-media/aml-screening-check.md) for sanctions, PEP, and adverse media.

### Related topics

Use these pages to design an end-to-end address verification journey:

* [Workflows](/documentation/product-guides/compliance-studio/workflows.md) to run PoA checks as part of a full onboarding journey.
* [Smart Forms](/documentation/product-guides/compliance-studio/smart-forms.md) to collect customer information and supporting data.
* [Compliance Policies](/documentation/product-guides/compliance-studio/policies.md) to apply rule-based decisions and evidence requirements.
* [Advanced Case Management](/documentation/product-guides/due-diligence-tools/advanced-case-management.md) to review exceptions and handle manual follow-ups.


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