# Mobile Intelligence

### Mobile Intelligence Overview

Mobile Intelligence is a **phone number fraud detection** check. It analyzes a customer’s **mobile number** to assess risk using mobile network and reputation signals.

Use it to identify high-risk phone numbers early, reduce onboarding fraud, and strengthen KYC flows with **mobile number verification**.

{% hint style="info" %}
[Learn about the Mobile Intelligence Checks API.](/documentation/api-reference/check-types/mobile-intelligence-check.md)
{% endhint %}

### Common use cases

Use Mobile Intelligence anywhere the phone number is a core identifier:

* **KYC onboarding and account opening**: Flag risky phone numbers when running identity checks.
* **SMS OTP and phone ownership flows**: Treat high-risk numbers as a step-up signal alongside [SMS Verification](/documentation/product-guides/kyc-automation-services/sms-verification.md).
* **Account takeover (ATO)**: Detect suspicious phone number changes and low-trust numbers.
* **Promo and referral abuse**: Spot reused or abusive numbers across sign-ups.

### Analysis performed

The check combines **phone number verification** and reputation signals to produce an overall **mobile number fraud risk score**.

**Detailed verification checks**

<table><thead><tr><th width="204.53515625">Analysis</th><th>Verifications Performed</th></tr></thead><tbody><tr><td><strong>Risk Analysis</strong></td><td><ul><li><strong>Valid format</strong>: Confirms that the mobile number follows correct international and regional formatting rules.</li><li><strong>Recent abuse</strong>: Flags whether the number has been associated with recent fraudulent or abusive activity.</li><li><strong>Activity</strong>: Assesses the number’s usage history to check if it is active or dormant.</li><li><strong>Digital number analysis</strong>: Examines deeper digital risk signals such as carrier type and number reputation.</li><li><strong>Risk level analysis</strong>: Generates a fraud risk score (0–100) indicating the overall likelihood of the number being compromised or fraudulent.</li></ul></td></tr></tbody></table>

### Sample result

The example below shows a representative Mobile Intelligence result for phone number risk, activity, and abuse outcomes.

Use it to see how reputation signals, fraud indicators, and verification findings may appear in a Mobile Intelligence report.

<figure><img src="/files/9pXRoRMG3yt7evKsa4MI" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
This example is illustrative. Exact fields, values, and layout may vary by workflow, configuration, and result.
{% endhint %}

### Check duration

A Mobile Intelligence Check takes an average of **2 seconds** to complete.

### Frequently asked questions

<details>

<summary>What is Mobile Intelligence in fraud prevention?</summary>

Mobile Intelligence is a **phone number fraud detection** check.

It analyzes a customer’s mobile number for **reputation**, **activity**, and **abuse signals** to help identify fraud risk early.

</details>

<details>

<summary>How is Mobile Intelligence different from SMS Verification?</summary>

Mobile Intelligence scores the **risk** and **reputation** of a phone number.

[SMS Verification](/documentation/product-guides/kyc-automation-services/sms-verification.md) confirms that the customer can receive and submit a one-time password sent to that number.

</details>

<details>

<summary>Can Mobile Intelligence detect abusive or low-trust phone numbers?</summary>

Yes.

It can flag mobile numbers linked to **recent abuse**, suspicious activity patterns, or other signals associated with fraud risk.

</details>

<details>

<summary>Does Mobile Intelligence verify phone ownership?</summary>

No.

Mobile Intelligence assesses **phone number risk**. It does not prove that the customer controls the number.

Use [SMS Verification](/documentation/product-guides/kyc-automation-services/sms-verification.md) when you need to confirm phone ownership with an OTP.

</details>

<details>

<summary>Can Mobile Intelligence help prevent account takeover and promo abuse?</summary>

Yes.

It helps identify risky numbers used in **ATO**, **sign-up fraud**, and **referral or promotion abuse** flows.

</details>

<details>

<summary>Should I combine Mobile Intelligence with Device Intelligence and Email Intelligence?</summary>

Yes.

Mobile Intelligence works well with [Device Intelligence](/documentation/product-guides/digital-fraud-intelligence/device-intelligence-check.md) and [Email Intelligence](/documentation/product-guides/digital-fraud-intelligence/email-intelligence-check.md) when you want to assess **phone**, **device**, and **email** risk together.

</details>

### Related checks

Combine Mobile Intelligence with other fraud intelligence signals:

* [Email Intelligence](/documentation/product-guides/digital-fraud-intelligence/email-intelligence-check.md) for email reputation, disposable email detection, and breach exposure.
* [Device Intelligence](/documentation/product-guides/digital-fraud-intelligence/device-intelligence-check.md) for device fingerprinting, VPN/emulator signals, and bot detection.

### Related topics <a href="#related-topics" id="related-topics"></a>

Use these to run Mobile Intelligence inside a broader KYC workflow and decision flow:

* [Workflows](/documentation/product-guides/compliance-studio/workflows.md) to orchestrate Mobile Intelligence as a step in onboarding.
* [Compliance Policies](/documentation/product-guides/compliance-studio/policies.md) to apply consistent rules using the returned risk signals.
* [Advanced Case Management](/documentation/product-guides/due-diligence-tools/advanced-case-management.md) to review exceptions and keep audit-ready decisions.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.complycube.com/documentation/product-guides/digital-fraud-intelligence/mobile-intelligence-check.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
