Advanced Case Management
Incorporate granular controls, tasks, and lifecycle stages into your cases.
About service
Our fully integrated Advanced Case Management service enables you to streamline and scale KYC operations through a centralized platform.
It allows you to:
Create and assign custom tasks tailored to your compliance workflows.
Configure automatic case triggers to speed up decision-making.
Set up user groups to manage case state transitions securely.
Maintain transparency with a comprehensive audit trail that records every action.

User groups
To complement our user roles and permissions, Advanced Case Management introduces User Groups to help manage cases in a structured and controlled way. User Groups mirror your internal team structures and can be configured to restrict how tasks transition between states within a case, ensuring proper oversight and compliance.


