For the complete documentation index, see llms.txt. This page is also available as Markdown.
Send Verification Link (Legacy)
Send a secure legacy verification link to complete KYC and identity verification remotely.
Overview
This quick guide shows you how to send a verification link to your customers through the ComplyCube Web Portal, allowing them to provide their details and complete multiple verification checks in one go.
This is a legacy approach. For a more compliant and maintainable method, we recommend using workflows, which offer structured journeys and centralized policy enforcement. See our updated verification link guide for details.
Interactive guide
Steps explained
1
Create a client
The first step in running any check is to create a client (i.e. a customer).
Navigate to the Clients page and click the "Add client" button. Enter the following details and add client:
First Name: John
Last Name: Doe
Email: john.doe@test.com
Add Client View
After adding the client, click "Edit" to add a date of birth. Set it to "01-01-1990".
Client Edit View
The more data you provide about a client, the richer and more accurate ComplyCube AML Screening Checks will be. We highly recommend that you provide the client's date of birth before conducting an AML Screening Check.
2
Send a verification link
Click the "Perform verification" button. You will then be presented with a dialogue.
Select "Send verification link to client", then choose "Select checks manually".
Pick the check types you want to run, and click "Create link" to generate it.
A verification link will be generated. You can either:
Copy it to share manually, or
Click "Email link to client" to send it directly to the customer’s inbox.
The email sent to your customer will include instructions for completing the verification and will reference your company’s legal name. You can customize the look and feel of the verification flow through your branding page.
3
View check results
After the customer completes the flow, ComplyCube processes the verification checks and automatically notifies you via email notifications or webhook events.
If you're using the Sandbox environment, you can try out various scenarios using our testing data.
