Use this checklist for a smooth transition from Sandbox to Live.
When you’ve finished development and testing, go through this to confirm you are production-ready.
Activate your accountarrow-up-right in the Web Portal and obtain your Live API key.
Use our testing data to simulate scenarios for all services you plan to use. Ensure your integration handles both success and error responses correctly.
Ensure your integration is configured to use the correct environment by supplying the appropriate API keyarrow-up-right.
If you have integrated our native Mobile SDKs, install and test the ComplyCube iOS and Android mobile apps to validate your workflows.
Handle 40x and 50x errors gracefully: validate inputs, retry transient errors, and provide helpful user feedback.
40x
50x
Respect rate limitsarrow-up-right and service quotasarrow-up-right to avoid throttling or service denials in production.
Configure webhookarrow-up-right endpoints in the Live environment (note that Sandbox and Live webhooks are separate).
Ensure your endpoint verifies authenticity, handles retries or missed deliveries, and is idempotent (safe to process the same event more than once).
If using continuous monitoring (e.g. AML Screening checks), ensure it is enabled only for active clients and disabled when no longer needed.
Subscribe to our status pagearrow-up-right so your team is notified of any service disruptions or planned maintenance.
Store API keys securely, rotatearrow-up-right them regularly, and never expose them in client-side code.
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