Mobile App

Test verification flows instantly using our mobile app without any integration.

Overview

The ComplyCube Mobile app lets you run verification flows instantly without writing a single line of code. You can preview our demo flows or load and test your own workflows directly from your account, making it easy to validate configurations, experiment with settings, and share flows with your team.

This allows you to test end-to-end journeys in seconds, before you begin integrating.

The ComplyCube mobile app makes it easy to test and refine your verification flows:

• Instant testing: Run your live and test verification flows instantly.

• Demo-ready: Explore pre-built identity, liveness, and AML flows for internal demos and reviews.

• Real user journey preview: See exactly what your customers will experience.

• Device-agnostic: Test flows across different iOS and Android devices.

• Rapid iteration: Update a workflow in the Portal and test changes immediately in the app.

• Easy troubleshooting: Reproduce issues, test device variations, and review behaviour end-to-end.

Getting started

1

Download the app

iOS App Store

The link is currently being updated by Apple and will be available shortly.

Android Play Store

Scan the QR code or visit ComplyCube on the Android Play Store.

2

Connect your ComplyCube account

To connect your ComplyCube account, simply scan your unique QR code when prompted. Your QR code is available on the Mobile App page on our Portal.

3

Start testing

Once your account is connected, you can test any verification workflow available in your Live or Test environment.

Troubleshooting

Workflow not loading

• Check you are using the correct environment (Test vs Live).

• Verify that the workflow status is Active.

• Ensure you have Workflows included in your plan.

Verification step missing

• Confirm that the workflow version you’re testing has been saved and activated.

• Ensure that the check type is included in your plan.

Frequently asked questions

Does the app store any personal data?

No. The app only runs verification flows using your workflow. All data is processed through ComplyCube and stored according to your retention settings.

Can I see the results of the verification flow?

Yes, you can view the results of all verification flow via the Workflow Sessions page on the Portal.

The QR code link is not working on the Portal?

Only Account Owners, Adminstrators, and Developers can connect accounts to the app.

Can end-customers use this app?

No. It is strictly for internal testing and demo purposes.

Are Live or Production workflows available in the app?

Yes, once you log in, you will be able to run any of test or live workflows.