API Reference
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v1.7.3
v1.7.3
  • ComplyCube API Reference
  • Integration
  • Test and Live
  • Authentication
  • Rate Limits
  • Service Quota
  • Errors
  • Pagination
  • Filtering
  • Versioning
  • Core resources
    • Clients
      • Create a client
      • Get a client
      • Update a client
      • Delete a client
      • List clients
      • Filtering clients
    • Addresses
      • Create an address
      • Get an address
      • Update an address
      • Delete an address
      • List addresses
      • Filtering addresses
    • Documents
      • Create a document
      • Get a document
      • Update a document
      • Upload image attachment
      • Delete image attachment
      • Download image attachment
      • Redact image attachment
      • Delete a document
      • List documents
      • Filtering documents
    • Live Photos
      • Upload a live photo
      • Get a live photo
      • Download live photo
      • Redact live photo
      • Delete a live photo
      • List live photos
    • Live Videos
      • Get a live video
      • Redact live video
      • Delete live video
      • List live videos
    • Checks
      • Create a check
      • Get a check
      • Update a check
      • Validate check outcome
      • Redact check outcome
      • List checks
      • Filtering checks
    • Risk Profile
      • Get a risk profile
  • Check types
    • AML Screening Check
    • Document Check
    • Identity Check
    • Enhanced Identity Check
    • Proof of Address Check
    • Multi-Bureau Check
    • Face Authentication Check
    • Age Estimation Check
  • Lookups
    • Company Search
      • Search company
      • Get company details
    • Address Search
      • Search address
  • Tools
    • Custom Lists
      • Get a custom list
      • Add entity to custom list
      • List custom lists
  • Static Data
    • Screening Lists
    • Supported Documents
  • Other Resources
    • Flow (Hosted Solution)
      • Create a session
    • Webhooks
      • Create a webhook
      • Get a webhook
      • Update a webhook
      • Delete a webhook
      • List webhooks
      • Filtering webhooks
    • SDK Tokens
      • Generate a token
    • Autofill
      • Perform autofill
    • Reports
      • Generate a client report
      • Generate a check report
    • Team Members
      • Get a team member
      • List team members
      • Filtering team members
    • Audit Logs
      • Get an audit log
      • List audit logs
      • Filtering audit logs
    • Account Info
      • Get account info
  • Useful Resources
    • Testing Data
    • User Docs
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Rate Limits

Understand how ComplyCube rate limiting works.

ComplyCube’s API enforces a maximum rate limit of 10 requests per second. For Sandbox requests, the rate limit is 5 requests per second.

These are hard limits that may not be increased. Any request over the limit will return a 429 Too Many Requests error.

You must implement suitable error handling for429errors. Using an exponential backoff with a random jitter is the recommended way to handle such errors.

Avoiding the limit

The tips below are some simple suggestions to help reduce the possibility of being rate limited. We recommend:

  • Running non-essential or routine batch API jobs outside your peak hours.

  • Throttling or avoiding batch jobs.

  • Implementing exponential back-off retries with an initial delay of 30 seconds.

  • Prioritizing requests that are essential to verify an active user.

  • Use our webhooks instead of polling our API.

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Last updated 1 year ago

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