Workflow Integration
Use workflows to integrate the Android SDK.
Overview
This guide walks you through integrating the React Native SDK with ComplyCube workflows.

Integration flow
The Mobile SDK runs on your mobile application, but relies on your backend to create secure tokens. Here’s how it works:

Integration guide
Explore the source code and sample projects on our repository: .
Install the SDK
Install the React Native library by running:
Complete the steps in the iOS and Android tabs.
Sentry integration
If you’re integrating Sentry into your React Native project, you might encounter the following compiler error:
This issue occurs due to a version incompatibility between the Sentry React Native package and the native Sentry SDK.
To resolve this error (as of @sentry/react-native v5.31.0 and iOS Sentry v8.36.0), update the import statements in your code.
In SentrySdkInfo.h and SentryInternalSerializable.h, replace:
Before using the ComplyCube SDK, install the CocoaPods plugin by running the following command in your terminal:
Add plugin repos and install the pod using your
Podfile:
Application permissions
Our SDK uses the device camera and microphone for capture. You must add the following keys to your application Info.plist file.
NSCameraUsageDescription
NSMicrophoneUsageDescription
Our SDK requires the repositories below.
Create a client
Every verification flow starts with a client (i.e. customer). Use the API to create the client.
This must be done on your mobile app backend server, not the mobile app itself.
Example request
Example response
The response will contain an id (the Client ID). It is required for the next step.
See Clients API Reference to learn more.
Generate an SDK token
Your backend must create an SDK token for each new flow. This token enable customers to send personal data securely from your mobile app to ComplyCube.
Tokens are short-lived and must not be reused.
Example request
Example response
See SDK Token API Reference to learn more.
Initialize the SDK
As part of initializing the SDK, you are required to specify a workflow template ID. The SDK will automatically run the active version of the selected workflow.
Perform checks
Once your customer starts the flow, a workflow session is automatically created. This session contains all captured data (documents, images, and videos) as well as progress tracking. You can view all of them through the workflow sessions page on the portal or through the API.
When the flow finishes, the SDK triggers the onSuccess callback. The callback provides a data object that includes the workflowSessionId. Your mobile backend should use this ID to notify ComplyCube that the workflow has completed, which in turn runs the verification checks defined in the workflow.
If you have set up webhooks as described in our webhooks guide, you will be notified once a workflow session completes.
Example of a complete workflow session request
Retrieve verification results
Your mobile backend can retrieve the workflow session details and associated check results using our API.
All our checks are asynchronous. If you have set up webhooks as described in our webhooks guide, you will be notified once a check completes.
You can retrieve the details of a workflow session by calling the retrieve workflow session request.
To retrieve the check results, you can perform a get check request.
Example of a workflow session retrieval request
Example of a check retrieval request
NFC capture
The ComplyCube mobile SDK supports NFC-based RFID chip reading for identity documents equipped with embedded chips. This allows for secure data extraction and high-assurance document authentication.
Please get in touch with your Account Manager or support to get access to our NFC-enabled Mobile SDK.
Pre-requisites
To use this feature, your app must have the Near Field Communication Tag Reading capability enabled. To add this capability to your app, refer to Apple's guide here.
Install the CocoaPods Artifactory plugin by running the following command in your terminal:
To add the library, copy your repository credentials into a
.netrcfile to your home directory and setup the repository:Remember to fetch your credentials from JFrog using the Set Me Up button here.
Add plugin repos and install the pod using your
Podfile:You must add the following keys to your application
Info.plistfile:
To read NFC tags correctly, you need to add the following entries to your app target's
Info.plistfile:
Start by adding your access credentials for the ComplyCube NFC-Enabled SDK repository to the
gradle.propertiesfile of your mobile app:
Replace <YOUR_USERNAME> and <YOUR_PASSWORD> with your ComplyCube Artifactory credentials. If you don’t have access, contact ComplyCube Support to request credentials.
Then, update your project level
build.gradleorbuild.gradle.ktsfile with the ComplyCube SDK repository Maven settings:
Branding
The SDK allows you to customize the UI to match your application’s visual identity. You can define primary and accent colors during configuration to align the verification flow with your brand guidelines. Learn more about our appearance properties (see below).
Appearance properties
primaryButtonBgColor
Primary action button background color.
primaryButtonTextColor
Primary action button text color.
primaryButtonBorderColor
Primary action button border color.
secondaryButtonBgColor
Secondary button background color.
secondaryButtonPressedBgColor
Secondary action button pressed background color. Not supported by Android.
secondaryButtonTextColor
Secondary action button text color.
secondaryButtonBorderColor
Secondary action button border color.
documentTypeSelectorBgColor
Document type selection button color.
documentTypeSelectorBorderColor
Document type selection button border color.
documentTypeSelectorTitleTextColor
Document type selection title text color.
documentTypeSelectorDescriptionTextColor
Document type selection description text color.
documentTypeSelectorIconColor
Document type selection icon color.
bodyTextColor
Screen body text color.
linkButtonTextColor
Links color. Not supported by Android.
headingTextColor
Title heading text color.
subheadingTextColor
Subheading text color.
infoPanelTitleColor
Information panel title color.
infoPanelDescriptionTextColor
Information panel description text color.
infoPanelBgColor
Information panel background color.
infoPanelIconColor
Information panel icon color.
errorPanelTitleColor
Error panel title color.
errorPanelDescriptionTextColor
Error panel description text color.
errorPanelBgColor
Error panel background color.
errorPanelIconColor
Error panel icon color.
cameraButtonBgColor
Camera capture button background color.
uiInterfaceStyle
Set the SDK to use dark mode, light mode, or system Inherited.
Localization
The SDK supports several languages, including those listed below.
Arabic -
ar🇦🇪Chinese (Simplified) -
zh🇨🇳Chinese (Traditional) -
hk🇨🇳Dutch -
nl🇳🇱English -
en🇺🇸French -
fr🇫🇷German -
de🇩🇪Hindi -
hi🇮🇳Indonesian -
id🇮🇩Italian -
it🇮🇹
Japanese -
ja🇯🇵Korean -
ko🇰🇷Norwegian -
no🇳🇴Polish -
po🇵🇱Portuguese -
pt🇵🇹Spanish -
es🇪🇸Swedish -
sv🇸🇪Thai -
th🇹🇭Vietnamese -
vi🇻🇳and more...
Result handling
To run a verification session, you must implement the success, cancelled, and error callbacks.
On a successful completion (onSuccess), you can trigger a workflow session complete requests from your backend using the workflow session ID returned in the result object.
If the user exits the flow before completion, the onCancelled callback is invoked with a descriptive reason indicating why the session was cancelled (e.g. user exit, timeout, permission denied)
In some cases, the customer may cancel the flow after completing one or more capture stages. If this occurs, any data captured prior to cancellation, such as documents or biometric media, may have already been uploaded to their client record.
If the SDK encounters an issue, the onError callback is triggered with a ComplyCubeError object containing the error type and message. Refer to the error codes (see below), for a full list of possible error cases.
Error codes
BiometricStageCount
The configuration includes duplicate selfie photo or selfie video stages.
Cancelled
The client cancelled the flow and exited the SDK (triggered the onCancelled callback).
Connectivity
A network error has occurred.
DocumentMandatory
A document stage is required based on the configured stages but has not been included.
ExpiredToken
The SDK token has expired. Generate a new token and restart the flow.
FlowError
An unrecoverable error occurred during the flow.
InvalidCountryCode
An invalid country code was provided.
JailBroken
The SDK cannot run on this device because it has been jailbroken or compromised.
NoDiskAccess
The client denied disk access permissions required by the SDK.
NoDocumentTypes
A document stage was initialized without specifying any document types.
NoResult
No result was returned to the callback. If this persists, please contact support.
NoUserConsent
The client has not provided consent to proceed with the SDK flow.
NotAuthorized
The SDK attempted to access an endpoint it is not authorized to use.
Unknown
An unexpected error occurred. If this happens repeatedly, contact support.
UnsupportedCountryTypeCombination
The selected country and document type combination is not supported.
UnsupportedDocumentType
The provided document type is not supported.
UploadError
An error occurred while uploading a document or selfie.
UploadRequireGuidance
If useLiveCaptureOnly is set to false, guidance must be enabled by setting isGuidanceEnabled to true.
Events tracking
The SDK tracks a range of events throughout the verification flow, covering all key user interactions across stages. See below for the list of events.
If you need to implement custom analytics, you can hook into these events and trigger your own tracking logic accordingly.
To incorporate your own tracking, define a function and apply it using the eventHandler property in your settings:
Events
INTRO
The client reached the intro screen.
CONSENT_STAGE
The client reached the consent screen.
CONSENT_STAGE_WARNING
The client attempted to exit without giving consent.
CAMERA_ACCESS_PERMISSION
The client reached the camera permission request screen.
DOCUMENT_STAGE_CAPTURE_GUIDANCE
The client reached the document capture guidance screen.
DOCUMENT_STAGE_DOCUMENT_TYPE
The client has reached the document type selection screen for a document capture.
DOCUMENT_STAGE_SELECT_COUNTRY
The client reached the country selection screen for a document capture.
DOCUMENT_STAGE_ONE_SIDE_CAMERA
The client reached the capture camera stage for a one-sided ID document.
DOCUMENT_STAGE_ONE_SIDE_CAMERA_MANUAL_MODE
The client reached the manual camera capture screen of a one-sided ID document.
DOCUMENT_STAGE_ONE_SIDE_CHECK_QUALITY
The client reached the quality preview screen for a one-sided ID document.
DOCUMENT_STAGE_TWO_SIDE_CAMERA_FRONT
The client reached the camera capture screen for the front side of a two-sided ID document.
DOCUMENT_STAGE_TWO_SIDE_CAMERA_FRONT_MANUAL_MODE
The client reached the manual camera capture screen for the front side of a two-sided ID document.
DOCUMENT_STAGE_TWO_SIDE_CHECK_QUALITY_FRONT
The client reached the quality preview screen for the front side of a two-sided ID document.
DOCUMENT_STAGE_TWO_SIDE_CAMERA_BACK
The client reached the camera capture screen for the back side of a two-sided ID document.
DOCUMENT_STAGE_TWO_SIDE_CAMERA_BACK_MANUAL_MODE
The client reached the manual camera capture screen for the back side of a two-sided ID document.
DOCUMENT_STAGE_TWO_SIDE_CHECK_QUALITY_BACK
The client reached the quality preview screen for the back side of a two-sided ID document.
BIOMETRICS_STAGE_SELFIE_CAPTURE_GUIDANCE
The client reached the selfie capture guidance screen.
BIOMETRICS_STAGE_SELFIE_CAMERA
The client reached the selfie photo capture camera screen.
BIOMETRICS_STAGE_SELFIE_CAMERA_MANUAL_MODE
The client reached the manual selfie photo capture camera screen.
BIOMETRICS_STAGE_SELFIE_CHECK_QUALITY
The client reached the selfie capture photo review screen.
BIOMETRICS_STAGE_VIDEO_CAMERA
The client reached the video selfie camera screen.
BIOMETRICS_STAGE_VIDEO_CAMERA_MANUAL_MODE
The client reached the manual capture camera screen for a video selfie.
BIOMETRICS_STAGE_VIDEO_ACTION_ONE
The client reached the first action in a video selfie capture.
BIOMETRICS_STAGE_VIDEO_ACTION_TWO
The client reached the second action in a video selfie capture.
BIOMETRICS_STAGE_VIDEO_CHECK_QUALITY
The client reached the manual selfie video capture camera screen.
PROOF_OF_ADDRESS_STAGE_CAPTURE_GUIDANCE
The client reached the proof of address capture guidance screen.
PROOF_OF_ADDRESS_STAGE_DOCUMENT_TYPE
The client reached the document type selection screen for a proof of address capture.
PROOF_OF_ADDRESS_STAGE_SELECT_COUNTRY
The client reached the country selection screen for a proof of address capture.
PROOF_OF_ADDRESS_STAGE_ONE_SIDE_CAMERA
The client reached the capture camera stage for a one-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_ONE_SIDE_CAMERA_MANUAL_MODE
The client reached the manual capture camera stage for a one-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_ONE_SIDE_CHECK_QUALITY
The client has reached the quality preview screen for a one-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_TWO_SIDE_CAMERA_FRONT
The client reached the capture camera stage for the front side of a two-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_TWO_SIDE_CAMERA_FRONT_MANUAL_MODE
The client reached the manual capture camera stage for the front side of a two-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_TWO_SIDE_CHECK_QUALITY_FRONT
The client reached the quality preview screen for the front side of a two-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_TWO_SIDE_CAMERA_BACK
The client reached the capture camera stage for the back side of a two-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_TWO_SIDE_CAMERA_BACK_MANUAL_MODE
The client reached the manual capture camera stage for the back side of a two-sided proof of address document.
PROOF_OF_ADDRESS_STAGE_TWO_SIDE_CHECK_QUALITY_BACK
The client reached the quality preview screen for the back side of a two-sided proof of address document.
COMPLETION_STAGE
The client has reached the completion screen.
Token expiry handling
To handle token expiration gracefully, you can provide a callback function that generates a new SDK token when needed. This allows the flow to continue seamlessly without requiring the user to restart the session manually.

