> For the complete documentation index, see [llms.txt](https://docs.complycube.com/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.complycube.com/documentation/trust-and-compliance/service-status.md).

# Service Status

### Overview

Use the ComplyCube status page to monitor real-time service status, uptime, incidents, and maintenance updates.

{% hint style="success" %}
ComplyCube has maintained **100% uptime** across all regions for the past 5 years.
{% endhint %}

{% hint style="info" %}
View live status, incident history, and maintenance notices on the [ComplyCube Status Page](https://status.complycube.com).
{% endhint %}

### Platform status and uptime

The status page helps you track:

* Current platform and service availability.
* Incident updates and resolution progress.
* Scheduled maintenance notices.

### Incident updates

When a service issue affects availability or performance, updates are posted on the status page as the incident progresses.

Published updates may include:

* Incident identification and affected services.
* Ongoing status updates.
* Resolution confirmation and follow-up details.

### Scheduled maintenance notices

Planned maintenance is announced on the status page in advance whenever possible.

Maintenance notices help you prepare for:

* Expected service impact.
* Planned maintenance windows.
* Completion updates after work finishes.

### Support and escalation

If you see an issue that is not reflected on the status page, contact your usual ComplyCube support channel or account manager.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.complycube.com/documentation/trust-and-compliance/service-status.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.