> For the complete documentation index, see [llms.txt](https://docs.complycube.com/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.complycube.com/documentation/trust-and-compliance/service-status.md).

# Service Status

Monitor ComplyCube service status, uptime, incidents, and scheduled maintenance updates in real time.

### Overview

Use the ComplyCube status page to monitor real-time service status, uptime, incidents, and maintenance updates.

{% hint style="success" %}
ComplyCube has maintained **100% uptime** across all regions for the past 5 years.
{% endhint %}

{% hint style="info" %}
View live status, incident history, and maintenance notices on the [ComplyCube Status Page](https://status.complycube.com).
{% endhint %}

### Platform status and uptime

The status page helps you track:

* Current platform and service availability.
* Incident updates and resolution progress.
* Scheduled maintenance notices.

### Incident updates

When a service issue affects availability or performance, updates are posted on the status page as the incident progresses.

Published updates may include:

* Incident identification and affected services.
* Ongoing status updates.
* Resolution confirmation and follow-up details.

### Scheduled maintenance notices

Planned maintenance is announced on the status page in advance whenever possible.

Maintenance notices help you prepare for:

* Expected service impact.
* Planned maintenance windows.
* Completion updates after work finishes.

### Support and escalation

If you see an issue that is not reflected on the status page, contact your usual ComplyCube support channel or account manager.


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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.complycube.com/documentation/trust-and-compliance/service-status.md?ask=<question>&goal=<user_goal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
