Data Residency

Learn what ComplyCube stores for KYC, AML, and identity verification, and review available data residency options.

Overview

ComplyCube supports data residency for KYC, AML, and identity verification workflows across multiple regions.

Data residency configurations apply to both processing and data at rest within the supported region you select. View your data hosting region on Data Governance page in the ComplyCube portal.

For more information about data handling, processing, and security documentation, visit the ComplyCube Trust Center.

What data ComplyCube stores

ComplyCube stores the following data categories as part of identity verification and compliance workflows:

Data type	Description
Customer personally identifiable information	Customer data collected from user input, documents, and verification workflows, such as name, date of birth, address, and document details.
Business information	Business and company data used for account management, KYB workflows, and related compliance checks where applicable.
Biometric data	Selfie images, video frames, and liveness signals used to confirm user presence and prevent spoofing.
Verification data	Data generated during verification workflows, including check inputs, results, and related decisioning signals.
API logs	Request and response data used for platform operations, monitoring, and troubleshooting.

Available data residency options

ComplyCube offers data residency in the following locations. For accounts registered in these locations, the corresponding region is used by default.

Area	Available locations
Europe	🇪🇺 European Union 🇬🇧 United Kingdom
Americas	🇺🇸 United States 🇨🇦 Canada 🇧🇷 Brazil
Asia Pacific	🇦🇺 Australia 🇸🇬 Singapore 🇭🇰 Hong Kong 🇮🇳 India
Middle East	🇦🇪 United Arab Emirates 🇸🇦 Saudi Arabia 🇶🇦 Qatar

For accounts registered outside the listed locations, data hosting defaults to the EU.

Custom data residency arrangements are available to Enterprise customers based on their data residency and processing requirements.

For sub-processors, certifications, and security documentation, visit the ComplyCube Trust Center.