Redaction

Overview

ComplyCube automatically applies end-to-end field redaction (field masking) on sensitive data fields to ensure compliance with global privacy regulations.

Examples of redacted fields include:

• Dutch BSN (Burgerservicenummer or Dutch Citizen Service Number)

• Singapore NRIC (National Registration Identity Card Number)

• Korean RRN (Resident Registration Number)

To meet strict compliance requirements, sensitive fields are automatically redacted from document images stored in the customer record and the results of Document Checks. Where applicable, redaction is applied to both the front and back of the document.

Users on our Growth or Enterprise plans can customize and add additional fields to their redaction policies. Please contact your Account Manager to update your policy.

Scope

Field redaction and data masking are applied immediately upon document capture. All instances of sensitive fields, including those encoded within QR codes, the Visual Inspection Zone (VIZ), Machine Readable Zone (MRZ), and barcodes, are automatically removed from the document images.

At no point are these sensitive fields stored or processed by ComplyCube, ensuring the highest level of protection and compliance with global privacy regulations.

During Document Check processing, all redacted text fields are represented as fixed-length asterisk (*) strings across the API, Web Portal, and reports, to maintain consistency and regulatory compliance.

Sample illustrations of field redaction

Redacted BSN on a Dutch passport

Redacted RRN on a Korean passport