> For the complete documentation index, see [llms.txt](https://docs.complycube.com/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.complycube.com/documentation/product-guides/due-diligence-tools/reports.md).

# Reports

Create customizable reports on your client population and platform usage, then export the results as CSV.

ComplyCube Reports provides ready-made, customizable reports across clients, checks, [screening](/documentation/product-guides/watchlist-pep-and-adverse-media/aml-screening-check.md), [workflow sessions](/documentation/product-guides/compliance-studio/workflows.md), and [cases](/documentation/product-guides/due-diligence-tools/advanced-case-management.md).

Use reports to filter, preview, and export data as CSV files for operational analysis, audits, and record keeping.

<figure><img src="https://1615271746-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKyFKMqftsmT6qln9zo5y%2Fuploads%2FPR9iTFzVdunktE4CIFan%2Freports_landin.png?alt=media&amp;token=36f22818-f794-4a38-95d9-4ba4dbe18966" alt=""><figcaption><p>Reports landing page showing the report library and report categories.</p></figcaption></figure>

### Reports Overview

Reports helps your team answer everyday operational questions without custom queries or manual spreadsheets. Each report is built around a specific question, such as **Which clients are high risk?** or **Whose identity documents are expiring soon?**

You can:

* Choose from ready-made reports for clients, workflows, screening, checks, and cases.
* Refine reports with **filters** and select the **columns** you need.
* **Preview** results in the Portal before generating a file.
* Generate large reports in the background and get **notified in the Portal** when they’re ready to download, with optional **email notifications**.
* Export [Smart Form](/documentation/product-guides/compliance-studio/smart-forms.md) answers with one column for each question.

### Report types

Choose a report based on the data you want to review.

<table data-search="false"><thead><tr><th>If you need to...</th><th>Choose</th></tr></thead><tbody><tr><td>Review all clients</td><td><strong>Clients</strong></td></tr><tr><td>Review company ownership and control</td><td><strong>Company associations and ownership</strong></td></tr><tr><td>Find companies with unverified owners or officers</td><td><strong>Unverified owners and officers</strong></td></tr><tr><td>Find companies with no recorded officers or owners</td><td><strong>Companies without officers or owners</strong></td></tr><tr><td>Review clients classified as high risk</td><td><strong>High-risk client register</strong></td></tr><tr><td>Find client profiles with missing details</td><td><strong>Incomplete client profiles</strong></td></tr><tr><td>Review clients by lifecycle stage</td><td><strong>Clients by stage</strong></td></tr><tr><td>Review changes to client stages</td><td><strong>Stage changes</strong></td></tr><tr><td>Find clients who have not completed onboarding</td><td><strong>Clients without a completed workflow session</strong></td></tr><tr><td>Find clients who have not started their flow</td><td><strong>Flow links not started</strong></td></tr><tr><td>Review workflow session outcomes</td><td><strong>Workflow sessions</strong></td></tr><tr><td>Analyze answers collected through Smart Forms</td><td><strong>Smart Form answers</strong></td></tr><tr><td>Review clients monitored for AML</td><td><strong>Screening monitoring status</strong></td></tr><tr><td>Review screening matches by decision status</td><td><strong>Screening matches by decision</strong></td></tr><tr><td>Review ongoing monitoring alerts</td><td><strong>Ongoing monitoring alerts</strong></td></tr><tr><td>Find identity documents approaching expiry</td><td><strong>Expiring identity documents</strong></td></tr><tr><td>Review the results of your checks</td><td><strong>Checks</strong></td></tr><tr><td>Review items waiting for review</td><td><strong>Review backlog</strong></td></tr><tr><td>Review open cases and their owners</td><td><strong>Open cases</strong></td></tr></tbody></table>

{% hint style="info" %}
Reports shown in the Portal depend on the services in your plan.
{% endhint %}

### Generating reports

1. In the Portal, go to the [Reports page](https://portal.complycube.com/reports).
2. Select a report from **Featured reports**, browse by category, or search for a report.
3. Set the required **filters**, such as risk level, client type, workflow, or date range.
4. Select the **columns** to include.
5. Select **Preview** to review the first results in the Portal.
6. Select **Generate report** and review the summary. Select **Email me** to receive an email when the file is ready.
7. Download the file from **Your reports**.

Files are generated in the background, so you can continue working. The Portal notifies you when a report is ready. You also receive an email if you selected **Email me**.

<figure><img src="https://1615271746-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKyFKMqftsmT6qln9zo5y%2Fuploads%2FpvJ2eMPWNisr7O540MNo%2Freports_customize.png?alt=media&amp;token=9e1e26b3-e304-4c33-9d4a-c2088bd46332" alt=""><figcaption><p>Report configuration page showing filters, columns, and preview results.</p></figcaption></figure>

{% hint style="info" %}
Generated files are available in **Your reports** for **5 days**. They are then deleted automatically.
{% endhint %}

<figure><img src="https://1615271746-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKyFKMqftsmT6qln9zo5y%2Fuploads%2Fau63DLzQY2MtPejrO68h%2Freports_download.png?alt=media&amp;token=084f70ae-6f81-4a3b-b084-2697470e5bb4" alt=""><figcaption><p>Your reports page showing a completed report ready to download.</p></figcaption></figure>

{% hint style="info" %}
Exports from the **Clients**, **Checks**, and **Sessions** pages are limited to **25,000 records**. For larger datasets, use the corresponding **Clients**, **Checks**, or **Workflow sessions** report, which supports up to **500,000 rows**. If a page export exceeds the limit, the Portal opens the matching report with your filters applied. Standard export settings still apply.
{% endhint %}

### Frequently asked questions

<details>

<summary>What are ComplyCube Reports?</summary>

ComplyCube Reports provides ready-made, customizable reports in the ComplyCube Portal. Each report answers a specific question about clients, workflows, screening, checks, or cases. You can export the results as CSV files.

</details>

<details>

<summary>What is the maximum number of rows in a ComplyCube Report?</summary>

A report can contain up to **500,000 rows**. If a report reaches this limit, narrow the filters to export every matching record.

</details>

<details>

<summary>Can I download a CSV report after it expires?</summary>

No.

Generated files are automatically deleted after **5 days**. Generate the report again to export current data. The results may differ if the underlying data has changed.

</details>

<details>

<summary>Can my team access generated reports?</summary>

Yes.

**Your reports** lists reports generated by everyone in your account while the files remain available.

</details>

<details>

<summary>Can I open a ComplyCube report CSV in Excel?</summary>

Yes.

Reports use UTF-8 CSV encoding and open in Excel, Numbers, and Google Sheets. Dates and times use **UTC**.

</details>

<details>

<summary>Can I customize the filters and columns in a ComplyCube Report?</summary>

Yes. Each report provides filters for its available data and lets you select the columns to include before generating a CSV file.

</details>

<details>

<summary>What data can I export with ComplyCube Reports?</summary>

Available reports cover clients, checks, screening, workflow sessions, Smart Form answers, and cases. The reports available to you depend on the services in your plan.

</details>

<details>

<summary>Are ComplyCube Reports available in Sandbox and Live mode?</summary>

Yes.

Reports use data from the active Portal mode. Select **Live** or **Test** mode before generating a report to use data from that environment.

</details>


---

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